Terms & Conditions

Gone South Travel Company provides personalized travel advice, planning, and assistance arranging reservations with independent travel suppliers. These suppliers may include hotels, resorts, cruise lines, tour operators, transportation providers, and other experience providers.

The supplier providing your accommodation, transportation, or experience is responsible for delivering that service. Each reservation is subject to the supplier's own booking terms, payment requirements, cancellation policies, and operating rules.

Gone South may receive commissions or referral compensation from suppliers and affiliate partners. A commission does not replace any separately disclosed planning fee.

Any booking-specific agreement will be provided for your review before you authorize the relevant service or payment. Nothing in these terms limits rights that cannot legally be waived.

Gone South's standard vacation-planning and booking fee is $50, unless a different fee or an approved waiver is disclosed for your request.

The scope of the service, when payment is due, and any refund conditions for the planning fee will be disclosed before you authorize paid planning work. Payment of a planning fee does not secure a supplier reservation or guarantee a particular rate.

A planning-fee waiver applies only when its eligibility requirements are met. It does not waive supplier deposits, cancellation charges, resort fees, taxes, or other travel expenses.

Quotes are subject to availability and may change before a reservation is confirmed. Prices, room categories, promotions, and inventory are not held unless the supplier expressly confirms a hold.

Review your quote for included and excluded expenses. Depending on the booking, additional charges may include taxes, resort or destination fees, gratuities, parking, baggage, transfers, excursions, and other optional purchases.

Deposits and final payments must meet the deadlines stated in your booking documents. A missed payment may result in cancellation or loss of a reservation under the supplier's terms.

Only authorize payments through the payment process provided for your booking. Do not email complete payment-card details.

Review all confirmations promptly, including traveler names, dates, destination, room or cabin category, occupancy, payment deadlines, and cancellation terms. Tell Gone South promptly about any discrepancy.

Provide accurate traveler information and communicate accessibility needs, dietary requirements, and other important requests before booking whenever possible.

Bedding preferences, connecting rooms, room location, early check-in, late checkout, upgrades, and similar requests are subject to supplier confirmation and availability unless expressly guaranteed in writing.

Changes and cancellations are governed by the terms of the specific reservation and applicable law. Some rates and deposits are nonrefundable; others allow cancellation only before a stated deadline.

Contact Gone South as soon as you need to change or cancel a booking. A request is not complete until the supplier confirms the change or cancellation. If a deadline is imminent and Gone South is unavailable, contact the supplier directly and retain written confirmation.

Refund eligibility, any permitted deductions, and processing requirements depend on the reservation and applicable law. Gone South cannot promise a supplier refund, credit, or exception before it is confirmed.

Canceling a trip does not automatically cancel a separate membership or service agreement. Review those terms separately.

Gone South Travel Company does not book airline tickets. Travelers are responsible for purchasing and managing their flights directly with an airline or their chosen booking provider.

Confirm your destination, travel dates, and accommodation or cruise arrangements before purchasing flights. Allow adequate time for transfers, connections, embarkation, and check-in.

Flight changes, airline refunds, baggage issues, seat assignments, and airline service requests must be handled through the airline or the provider that issued the ticket.

Independently booked travel has its own terms and may not be included in Gone South's planning or support services.

Travel protection may be available through an independent insurance provider. Purchasing a policy is optional unless a specific supplier or destination requires coverage.

Coverage, exclusions, eligibility, purchase deadlines, pre-existing condition provisions, cancellation benefits, and claims procedures are governed by the policy documents.

Gone South does not decide claims or guarantee that a particular event will be covered. Review the policy and direct coverage questions to the insurance provider before purchasing.

Declining travel protection does not change the supplier's cancellation or refund terms.

Travelers are responsible for obtaining the identification, passports, visas, authorizations, and other documents required for their itinerary, including transit destinations.

Requirements vary by nationality, destination, itinerary, and individual circumstances. Confirm current requirements with official government sources and your transportation provider.

Children may need additional documents or consent when traveling with one parent or another adult. Passport validity requirements may extend beyond your planned return date.

Gone South's general guidance does not guarantee entry, boarding, or approval by a government authority.

Advisor amenities and partner benefits apply only to eligible bookings and participating properties or suppliers. Your written booking details will identify the benefits included.

Upgrades, early check-in, and late checkout are subject to availability unless expressly guaranteed. Breakfast, credits, and other amenities may have occupancy, usage, or stay restrictions.

When rate monitoring is included in your service, a lower rate may be considered for rebooking only when available and compatible with your reservation's cancellation and payment terms.

Lower prices, retained amenities, and savings are not guaranteed. Any change affecting your reservation or benefits will be presented for your approval before rebooking.

Community travel benefits are available only through participating businesses or organizations that have agreed to the relevant arrangement.

Eligible customers, members, and employees may receive a waived $50 vacation-planning fee when that benefit is included in their partner's approved offer. Eligibility and booking requirements vary by partner.

Mention your participating business or organization when you first inquire. Gone South may request reasonable confirmation of eligibility before applying a benefit.

Community participation does not automatically provide Coast Club membership or Coast Club benefits. Fee waivers and promotions cannot be combined unless the applicable offer expressly allows it.

Listing a participating organization does not imply an endorsement beyond the partnership that organization has approved.

Annual Membership

Coast Club membership is $199 per year. Membership renews annually when you have expressly agreed to automatic renewal at enrollment. The renewal amount and billing schedule must be disclosed during purchase.

You may request cancellation of future renewals by emailing nick.demayo@fora.travel . If your purchase platform provides a subscription cancellation control, you may also use that control. Request cancellation before the next scheduled charge and retain the confirmation.

Canceling automatic renewal stops future renewal charges. Unless a refund or applicable law requires otherwise, membership continues through the paid membership period.

Membership Refund Requests

Under Gone South's membership refund policy, a refund may be requested within 10 days of the initial purchase if the annual airline gift card has not been purchased for the member. Email Gone South to request the refund.

This policy does not limit any additional refund or cancellation rights provided by applicable law.

Qualifying Travel

Benefits requiring a qualifying trip apply to eligible new bookings exceeding $1,500, excluding airfare, taxes, and fees. Travel insurance purchased through Gone South may count toward the qualifying amount.

Membership must be active at booking and at travel for benefits that require active membership. Existing reservations do not become eligible automatically after enrollment.

Benefits & Redemption

The applicable membership offer describes benefits such as planning-fee waivers, the annual airline gift card, qualifying-trip excursion or spending-money options, airport transfer credits, and participating partner offers.

Each benefit is subject to its stated eligibility, redemption process, availability, and limits. An excursion benefit and a spending-money alternative are alternatives when offered for the same qualifying trip.

Gift cards are subject to the issuer's terms. Partner discounts and experiences are subject to the participating provider's terms. Referral and renewal rewards apply only when their specific requirements are satisfied.

Benefits do not stack with other promotions unless expressly permitted. The written offer supplied at enrollment and the confirmation for a specific redemption should be retained alongside these terms.

Some website links lead to independent booking platforms or partner websites. Gone South may earn a commission when you book through those links.

If you purchase directly from a provider or platform, that provider's terms govern the transaction. Contact the booking provider for its payment, cancellation, refund, and support procedures.

Activity schedules, departure points, age limits, accessibility, weather restrictions, and physical requirements vary. Review the activity details before booking.

A website listing does not guarantee availability or suitability for every traveler. Coast Club discounts apply only where specifically identified and confirmed.

Travel may be affected by weather, natural disasters, public health events, government actions, strikes, operational changes, and other disruptions.

Suppliers may change schedules, itineraries, facilities, or services under their terms and applicable law. Refunds, alternatives, and assistance depend on the circumstances and the rights applicable to the reservation.

Gone South will provide assistance within the agreed service scope but cannot control independent suppliers, guarantee uninterrupted travel, or promise reimbursement for expenses another provider has not agreed to cover.

Nothing in these terms excludes responsibility that cannot lawfully be excluded or limits nonwaivable consumer rights.

Website descriptions, destination guides, resort recommendations, and interactive planning tools provide general information and inspiration. They are not reservation confirmations or guarantees of current availability.

Photos may illustrate a destination or travel style and may not depict the exact room, view, or service included in your booking. Confirm material details in your reservation documents.

Do not misuse the website, interfere with its operation, submit false information, or attempt unauthorized access.

Gone South's original text, branding, and designs may not be commercially reproduced without permission. Third-party names, logos, and photographs remain subject to their owners' rights.

Provide accurate contact information and monitor communications relating to your reservation, payment deadlines, and travel.

Information needed to fulfill an authorized booking may be shared with the relevant supplier or booking provider. Their handling of that information is subject to their own privacy notices and applicable law.

Avoid sending payment-card numbers, passport scans, or other sensitive documents through ordinary website inquiry forms. Ask Gone South for the appropriate submission method when these details are required.

These terms do not replace a separate privacy notice describing website data collection, analytics, cookies, retention, and applicable privacy rights.

If you have a concern about your planning service or reservation, contact Gone South promptly with the relevant booking details. For an immediate issue during travel, also contact the supplier providing the affected service.

These terms may be updated for future services and purchases. An update does not automatically change an existing confirmed booking or paid membership agreement.

Material changes affecting an ongoing agreement will be communicated, with consent obtained where required. Applicable law and nonwaivable consumer rights take precedence.

Questions may be sent to nick.demayo@fora.travel .